Definition of criteria and indicators for visitor and tourist management in Sumaco Napo Galeras National Park [PNSN-G]. Pacto Sumaco, Ecuador

Abstract

This research focuses on defining criteria and indicators for managing visitors and tourists in Sumaco Napo-Galeras National Park [PNSN-G], based on concepts and principles from the Visitor Management System in Protected Areas methodology. The study focuses on the Pacto Sumaco tourist site, with the aim of strengthening tourism planning and ensuring the sustainability of the area. Nature tourism in Ecuador has high economic and sociocultural value, but its unregulated growth can negatively affect ecosystems and local communities. Pacto Sumaco, managed by the community, has a community tourism center that regulates access and offers sustainable tourism services. However, it faces challenges such as low visitor numbers, poor infrastructure, and limited investment. The design of a strategic matrix based on specific criteria and indicators will optimize tourism management, strengthen monitoring, and minimize environmental impacts. The results highlight the need to improve infrastructure, signage, and trail maintenance, as well as to promote community participation in tourism management. Training in visitor and tourist management and the coordination of key actors is recommended to balance conservation and tourism, ensuring the sustainability of the PNSN-G.