Skip to main navigation menu Skip to main content Skip to site footer

Artículos

No. 17 (2019): Kalpana - Revista de Investigación

Factors that influence tourist behavior: state of the matter: Factores que influyen en el comportamiento del turista: estado de la cuestión.

Submitted
March 30, 2021
Published
2019-10-07

Abstract

The behavior of consumers such as tourists, it is an element of interest for academia,
business and organizations. The objective of this article is to review the literature about
the main factors of tourist behavior. For that reason, we have carried out a review of the
literature through academic search engines, in order to know the status of the issue in
relation to the main factors involved in the decision making of the tourist consumer. The
study works from various subjects of the social sciences. The work provides a starting
point or theoretical body for all those researchers who want to carry out studies on any of
the aforementioned factors, as well as it is useful for the business world in the design of
their tourism marketing strategies.

References

  1. Alonso, J., & Grande, I. (2015). Comportamiento del consumidor: decisiones y estrategias de Marketing. Esic, Madrid.
  2. Berenguer Contrì G (2014). Factores externos. Cultura, estratificación social, grupos de influencia y familia. En Quintanilla-Pardo, I. Q., Berenger Contrí, G., & Gomez Borja,
  3. Dann, G. M. S. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4, 184–194.
  4. De Borja Solé, L., Pla, J. A. C., & Camprubí, R. B. (2002). El consumidor turístico. Esic Editorial Pearson.
  5. Katz, D. (1960). The functional approach to the study of attitudes. Public Opinion Quarterely, Vol. 24 (2), pp. 163-204.
  6. Kotler, P., Cámara, D., Grande, I., & Cruz, I. (2000). Dirección de Marketing Turístico.
  7. Kotler, P., & Keller, K. L. (2006). Marketing Management (12 ed.). Upper Seddle River: Prentice-Hall.
  8. M. Á. (2014). Comportamiento del consumidor. Editorial Uoc.
  9. McCracken, G. (1987). The history of consumption: a literature review and consumer guide. Journal of Consumer Policy, 10(2), 139-166.
  10. Martínez González, J. A. (2011). Factores que influyen en el comportamiento de compra del turista. Revista de investigación en turismo y desarrollo local, 4(9).
  11. Maslow, A. H. (1954). Motivación y personalidad.
  12. Mazanec, J. A., Zins, A. H., & Dolnicar, S. (1998). Analyzing tourist behavior with lifestyle and vacation style typologies. Global tourism, 278.
  13. Mediano Serrano, L. (2002). Incidencia del nuevo consumidor turístico en la estrategia de Marketing. Revista de Dirección y Administración de Empresas, 1(10).
  14. Nicolau J.L. (2011). Marketing Turístico. Recuperado 1 febrero de 2015 de http://rua.ua.es/dspace/handle/10045/16114
  15. Plog, S. C. (1974). Why Destination Areas Rise and Fall in Popularity. Cornell Hotel and Restaurant Administration Quarterly, 14(4), 55–58. https://doi.org/10.1177/001088047401400409
  16. Rivera, J., Arellano, R., & Molero, V. (2013). Conducta del consumidor: Estrategias y políticas aplicadas al Marketing. (3ª ed.) Madrid, España. Esic Editorial.
  17. Serra, A. (2016). Marketing turístico. Pirámide Esic.
  18. Solomon, M. R. (2007). Comportamiento del consumidor. Pearson Education.
  19. Veblen, T. (1944). The Intellectual Pre-Eminence of Jews in Modern Europe. Commentary, 7(5), 560.